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Frequently Asked Questions
Find answers to common questions about our products and services.
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We offer standard shipping (3-5 business days), express shipping (1-2 business days). International shipping is available to select countries. Delivery times may vary based on your location.
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We accept returns within 30 days of purchase. Items must be unused and in original packaging. To initiate a return, please contact our customer service team with your order number. Once received, refunds are processed within 5-7 business days.
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Our customer support team is available Monday-Friday, 9am-5pm EST. You can reach us by email at grizzlj@comcast.net, contact customer care representative a 240-486-8655, or through the contact form on our website. We aim to respond to all inquiries within 24 hours.
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Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. Please note that customers are responsible for any customs fees or import taxes that may apply to international orders.
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We are committed to sustainability and environmental responsibility. Many of our products are made from recycled or sustainable materials, and we're constantly working to reduce our environmental footprint. Look for our eco-friendly badge on product pages.